Do you offer refunds?
We do not generally offer refunds. If you bought the wrong product or think something was charged incorrectly, contact support and we can help figure out the next step.
Get help with Noir Labs audio tools. Browse FAQs, changelogs, and manuals, or reach out directly.
General support for Noir Labs products, including purchase policy, compatibility, and updates.
We do not generally offer refunds. If you bought the wrong product or think something was charged incorrectly, contact support and we can help figure out the next step.
Yes, the current releases are designed to work in all versions of Ableton Live Suite. If you run into trouble, send your Live version, OS version, and a short description of what you are seeing.
Yes for the Max for Live devices. If you are on Ableton Standard without Max for Live, all devices will not load.
Use the current Noir Labs redownload link from your purchase email or contact support with the email you bought with. Addtionally, you can access your account at the top of our site.
Carver is a transient-focused spectral processor designed to reshape impact and sustain without the usual artifacts of heavy dynamic processing.
FAQs
No. Carver is positioned as a spectral processor that separates impact from sustain, so you can reshape transients with more precision than a basic volume envelope.
Yes. The published feature set includes Stereo, Mid/Side, Mid, and Side processing modes so you can target the image more precisely.
Yes. The current feature set includes split distortion modes and transparent clipping options with anti-aliasing.
Yes. If it feels inconsistent in a specific session, try a blank set first and send the .als plus your Live and OS version so we can trace the behavior.
Carver responds to the transient shape of the source, so looser performances can need different settings than a tight loop or four-on-the-floor pattern.
Changelog
Chain Shaper gives you visual sidechain control with oscilloscope feedback and multiband ducking for more precise movement around a trigger signal.
FAQs
Yes. Chain Shaper supports up to three bands of independent processing, so you can duck only the part of the spectrum that needs space.
The oscilloscope lets you see the trigger signal in real time so you can shape the ducking curve around the actual source instead of guessing by ear alone.
Yes. The current feature list calls out external sidechain routing with a zero-latency feel, along with Mid/Side and Stereo processing modes.
Yes. If a control seems stuck or unresponsive in Live 12, try a fresh set first and send the project version plus a short screen recording so we can reproduce it.
Yes. Chain Shaper lets you aim the detector separately from the audible processing, so you can keep the ducking focused where you want it.
Changelog
Shortcut Buddy allows you to load up to 64 plugins or effect racks to quickly launch with a key command or midi mapping.
FAQs
Yes. Shortcut Buddy is designed around portable profiles, so your mappings and workflow setup can travel between studio systems.
Yes, both MIDI and computer keyboard shortcuts can open plugins.
Not directly. Save the preset in Ableton first, then load the .aupreset, .adv, or .vstpreset through the browser. Group racks work too.
That usually means the file associations are pointing another app instead of Ableton. Set .aupreset, .adv, .adg, and .vstpreset files to open with Ableton using the steps below.
Windows:
Mac:
Changelog
Swiss Army Meter combines loudness, peak, RMS, phase, stereo width, and workflow utilities into one resizable Max for Live meter.
FAQs
The current release covers loudness, peak, RMS, phase, stereo width, plus workflow tools like a BPM-to-MS converter and mono check utilities.
Yes. The product page highlights a globally resizable interface with dark and light themes, so the display can fit different sessions and monitor setups.
It is designed to stay efficient. The published features call out low CPU overhead and a high-performance graphics engine.
Yes. Swiss Army Meter is a Max for Live device, so you need a version of Live that includes Max for Live. It will not run on Standard without it.
Yes. Swiss Army Meter is compatible with Live 12, including the bundled Max for Live environment.
Changelog
Volume Buddy helps you compare processing decisions without loudness bias by matching perceived volume across your chain.
FAQs
Volume Buddy reads the loudness change across the signal path, so gain changes upstream will affect the compensation. Use the gain offset control if you want those changes treated as your baseline.
Yes. Group only the devices you want Volume Buddy to evaluate, then keep Volume Buddy at the end of that group so anything outside it is ignored.
Enable the hold control once you have the compensation where you want it. That latches the calculated level and restores it when the project reloads.
Yes. Early Live 12 builds had edge cases there, so if it feels inconsistent on return or master channels, make sure you are on the latest build and try a clean test set.
The newest downloads live in the current Noir Labs portal, so older Gumroad links may not show the latest file. Use the current redownload link from your purchase email or contact support with your purchase email.
Changelog